Your numbers. Visible assumptions.
Would better call coverage
be worth the cost?
Estimate the additional opportunity. Then test it against real calls, completed jobs, and collected payments.
Example inputs are illustrative. No data is sent or stored.
Illustrative monthly estimate
Gross profit after entered service cost
Requires JavaScript
- Additional completed jobs
- Pending
- Additional collected revenue
- Pending
- Gross profit before service cost
- Pending
- Monthly service cost
- Pending
- Whole jobs to cover service cost
- Pending
Excludes tax, overhead, separately scoped expansion, and any costs you did not enter. This is a scenario, not a forecast or a guarantee.
Halving both the captured share and completed-job rate gives an estimate with JavaScript enabled after the same service cost.
The full formula.
Weekly unanswered calls × 4.33 × new-business share × incrementally captured share × completed-job rate = additional completed jobs per month.
Jobs × collected revenue per job × gross margin = additional gross profit before service cost. Subtract the total service cost entered above.
Whole jobs to cover service cost = round up [service cost ÷ (revenue per job × gross margin)]. This covers the entered monthly service cost only.
Check the assumptions with Connor